Resort Policies & Amenities

Check-In/Check-Out

Before you book your stay at Colonial Williamsburg Resorts, please take a moment to review our policies.

• Check-in time is 4 PM
• Check-Out time is 11 AM
• Smoke-Free Property

Resort Fee

As a valued resort guest, you can explore and enjoy these unique amenities included in your resort fee. The resort fee is $25 per day and includes all resort perks: 

• High-Speed Internet Access in Guestrooms and Public Spaces* (meeting spaces excluded) 
• Unlimited Local and Long Distance in Guestrooms 
• Access to State-of-the-Art Fitness Facility with Daily Group Exercise Classes,** Two Outdoor Pools (one heated) and Indoor Pool Located at The Spa of Colonial Williamsburg 
• 10% off Golf Merchandise in the Golf Pro Shop and select Discount on Green Fees 
• Access to Golf Driving Range and Balls 
• Half-price on rental golf clubs at the Golden Horseshoe Golf Club
• Discount on Colonial Williamsburg Admission  
• Enjoy Onsite Self-Parking   
• Tennis-One-hour Court Time 
• 30-minute Tennis Clinic‡, Mon., Wed., Fri. at 11:30 a.m. 
• 30-minute Golf Clinic‡, Tues., Thurs., Sat. at 3 p.m. 
• Colonial Williamsburg Shuttle 

* Signal strength may vary. 

** See spa calendar for details and times. 

‡ Two-hour advance registration day of clinic is required for Golf and Tennis Clinics as space is limited. Call extension (757) 220-7794 to register for Tennis. Call extension (757) 220-7696 to register for Golf. Please note that clinic times and days are subject to change. 

Click here to see all Resort Benefits

Cancellation Policy

For guests making new reservations, we will allow the reservation to be changed or canceled at no charge up to 72 hours before your scheduled arrival date, the exception of holidays.* Please note that changes to the reservation will be subject to availability and any rate differences.

Please note that this policy does not apply to travel associated with a Group booking. For guests with Group reservations (e.g., for meetings, events or conferences), please review the booking rate rules and contact the group organizer for more information.

*Important Information:

Some exclusions may apply. May exclude periods with special event restrictions or peak demand weeks. Please refer to the property’s Rate Details for applicable terms or exceptions, if any, when booking or changing reservations.

HOLIDAY CANCELLATION POLICY:

The following holiday days have cancellation exceptions:

• William & Mary Graduation 2023 – May 18-20, 2023 – 45 Day Cancellation
• Williamsburg Live 2023 – June 16-18, 2023 – 14 Day Cancellation
• Colonial Williamsburg July 4th Celebration – June 30 – July 4, 2023 – 14 Day Cancellation
• William & Mary Parents Weekend – September 29 – 30, 2023 – 30 Day Cancellation
• William & Mary Homecoming Weekend October 20-21, 2023 – 30 Day Cancellation
• Thanksgiving November 22 – 24, 2023 – 60 Day Cancellation
• Colonial Williamsburg Grand Illumination December 1 – 2, 2023 – 30 Day Cancellation
• Colonial Williamsburg Grand Illumination December 8-9, 2023 – 30 Day Cancellation
• Colonial Williamsburg Grand Illumination December 15 – 16, 2023 – 30 Day Cancellation
• Christmas 7 December 22-25, 2023 – 30 Day Cancellation

DEPOSIT POLICY: We require the first night’s room and tax for each room reserved.